Some staff complained that they didn't have their work schedule yet. Most Waitrose job postings have many job duties you will be asked to perform. If unsure where the company stood on a return, I would ask my manager for clarification.". I also appreciate your contribution to the communities in the UK and abroad. Common stages of the interview process at Waitrose according to 42 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. The interviewer wants to hear that your references will positively describe you. The hiring process at Waitrose takes an average of 19 days when considering 1,343 user submitted interviews across all job titles. Waitrose Interview Questions (2023) | Glassdoor Take a look at our customer reviews and feedback where our customers share theirpositive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). Super nice interviewer and easy questions. We do not claim our questions will be asked in any interview you may have. ", "I would describe my communication skills as above average. Find additional company focused interview questions by practicing from one of our industry sets. If you have suggested change in another area of your life, use that example in your response. I applied online. Honesty is incredibly important when working with cash transactions and valuable merchandise. Despite being competitive, we have a great work environment where we help each other when someone is struggling to meet their quota. Try and focus on related work experience. Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry. There were scenario based questions but with lots of others stemming off them. What is the interview process like at Waitrose & Partners? "I am looking to lay the foundation for the rest of my career with this position. The interviewer wants to know why you left your last job to see if you were fired, gave notice, or were laid off. All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. Focus on describing what form of reliable transportation you will use to get to work if hired. In my current position, the hours are great, my coworkers are nice, and I receive fair compensation.". So far, we have seen a 56% decline in the overall loss.". "My reaction to employee theft would differ if I were a retail associate or a retail manager. If you have a former supervisor who commented on your excellent communication skills in a letter of recommendation or performance review, use their description in your response. How would you manage food temperature in the freezers/ fridges? Examples of good questions are asking the interviewer how you performed in the interview or if you need to clarify anything, asking what the interviewer likes most about working for Waitrose, or if they have any hesitancy about hiring you. I am someone who has lots of experience taking care of customers and I am able to work hard under pressure as and when required, and also work as part of a diverse team to achieve the daily tasks required in this role. "I have researched Waitrose a great deal and am very happy with the positive reviews I came across online. ", "Thank you for asking. GET ALL 12 QUESTIONS AND UNIQUE ANSWERS TO THE WAITROSE INTERVIEW, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSE, Question 1, Therefore, any date prior to 2019 might not be accurate. I like to know that my efforts are noticed from time to time. No pressure at all. Waitrose Supermarket Assistant Interview Questions | Glassdoor You had a group task to do, and then an individual interview with a manager. Glassdoor users rated their interview experience at Waitrose as 81.6% positive with a difficulty rating score of 2.68 out of 5 (where 5 is the highest level of difficulty). It was fast and easy, asked several questions and had a group part before. Felt like a formality rather than a real test of an interview. During my research in preparation for this interview, I studied your website, and I have been especially concentrating on your customer service guidelines. Was asked a variety of questions on how I would or had dealt with past situations with customers and colleagues. I think that I would be the best person for this job because I have a great appreciation for what Waitrose is achieving in the retail marketplace. Fox News host Tucker Carlson argues Democrats don't care who occupies elected office as long they can have power on Friday's broadcast of 'Tucker Carlson Tonight.' What is the interview process like at Waitrose? They just asked you standard interview questions that you would know. If you are a college student or have another outside obligation that will hinder you from working a specific day, let the interviewer know during your interview. Many people like recognition in some way for their accomplishments in the workplace, while others do not require public recognition. Tell us about yourself? Be sure to end your response on a positive note and tell the interviewer how you are excited to have the opportunity to interview for the position with their company. ", "I think uniforms are a great way to provide a feeling of unity in the workplace. ", "My most recent employer would say that I am a person of integrity. "I have reliable transportation. The way you answer will show the interviewer if you are a self-starter or if you will require constant supervision. Be sure not to mention names and end on a positive note. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Full Suggested Answer & Detailed Response, Question 8, Everyone needs to remain respectful, and I would not hesitate to ask a customer to offer that respect in return. Retail and customer service-based roles often require diplomacy when working with the public. Candidates applying for Shop Assistant had the quickest hiring process (on average 5 days), whereas Hospitality Partner roles had the slowest hiring process (on average 21 days). I meet and exceed your requirements and have the knowledge and experience you are looking for. Be specific, and be sure to keep the conversation positive. No pressure at all. Describe a stressful situation at work and how you handled it? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. We were having some problems with theft because of it. There is no reason why you should not hire me.". Top 5 Most Asked Waitrose Interview Questions and Answers Then once got through that stage. It is best to describe your ideal employer as one that is the same as Waitrose. Application form followed by basic aptitude test. Being flexible in your schedule is valuable as a retail-based employee. 4 answers . "My current sales position is highly commission-based, so my colleagues and I are quite competitive. Tell me about a time you worked in a team. I want to learn the fundamentals of sales and become comfortable with both sides of the business. I had my interview yesterday, and I did great! First is the psychometric tests followed by a group interview and then a solo interview. Answer dates might appear two to three weeks before they were published. Display to the interviewer that you can do more than the bare minimum. What is your most important success so far? You want to focus on being positive in your response. Many retail-based organizations require their employees to wear a uniform. I feel this job is right for me, at this point in my career, because it offers an opportunity for me to utilize my recent education in Communication while allowing me to advance in my management skills. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions, went in for a group interview where we had to do a task involving discussing what order we would do certain tasks and then a quick 1-1 interview where they only asked a few questions, I applied online. So I recently applied for a part time job at waitrose! The hiring manager wants you to rate your skills from 1-10. How would you manage food temperature in the freezers/ fridges? Tucker Carlson: We're Not Allowed To Ask Questions About John Fetterman The interviewer asks this question to see what type of employee you will be if hired. The changes were implemented, and the company saved $15,000 in the first month. Tell me about a time you worked in a team. Perhaps another store in future. I want to work for Waitrose because your values align perfectly with mine. I am prepared to express my interest through hard work and taking on leadership duties as you feel I am ready. Your job duties will include speaking with customers, coworkers, and managers. If you are lucky enough to secure an interview them then carry on reading this post. Contact us here. TIP #3 During your Waitrose interview, there is a strong possibility you will get asked situational or competency-based questions that require you to give an example of when you worked as part of a team, provided great customer service, dealt with a customer issue and also worked hard to solve a problem. Its headquarters are in Bracknell and Victoria, England. Thanks so much for making these. To make yourself stand out, thank the interviewer at the beginning of your response for letting you ask questions. You may have a portfolio or even photos on your phone to share. Your interviewer is looking to see that you are proactive and that you can handle the stress of unexpected situations that can arise. If you are interviewing for a leadership position, they want to hear how you handle the issue with the employee. A part of being a diligent employee is ensuring you are always on time and present when expected. They also guide our commitment to empower all Partners who work here, whichever part of the business they work in:DO RIGHT: We act with integrity and use our judgement to do the right thing.ALL OR NOTHING: We put everything we have into everything we do.GIVE MORE THAN YOU TAKE: We put more in, so everyone gets more out.BE YOURSELF. One time a situation did not go the way you expected, How would you deal with a customer complaint, Asked how I would deal with workplace situations, Tell us about a time you adapted your style to suit someone else. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. I have worn uniforms in three past jobs and like that they help customers identify who works for the company and display a high level of professionalism.". Loss prevention initiatives are incredibly important in the retail sector. We are using cookies to give you the best experience on our website. Focus on describing your written and verbal communication skills. "I have been passively seeking a new position for quite some time and haven't jumped on anything yet because I want to ensure it's the right fit. 1,447 Waitrose Interview Questions & Answers (2023) - Glassdoor Sales contests, for example, are a great way to motivate me.". Felt like a formality rather than a real test of an interview. Very laid-back, almost forgot I was in an interview. All rights reserved.PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UETerms & Conditions | Privacy Policy. Instead of making it seem like the supervisor was at fault for not communicating in the manner you would have liked, let the interviewer know that you try to find a way to communicate that you both understand. After everything we have gone over in this interview, do you have any hesitancy in offering me the position? Glassdoor users rated their interview experience at. Within the Waitrose Interview Questions and Answers guide we have provided you with suggested answers and tips for utilising STAR. Discuss with the interviewer how you ensure that your customers receive the best service from you. Q8. You must create your own answers, and be prepared for any interview question in any interview. Thank you for sharing. It is also good to have copies for the interviewer if they would like a copy for their file. I have some photos on my phone of displays I created if you want to see them. At Waitrose, we pride ourselves on delivering outstanding customer service and care. PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. Candidates interviewing for Finance Manager and Customer Service Assistant rated their interviews as the hardest, whereas interviews for Store Assistant and Night Stocker roles were rated as the easiest. Which all went well. I have a letter of recommendation from my previous employer highlighting these skills and have a copy if you would like to see it. "My ideal employer brings charisma and passion to their work. Waitrose interview details in Slough, UK: 46 interview questions and 36 interview reviews posted anonymously by Waitrose interview candidates. Describe a time when you dealt with a difficult customer or client? Can you give an example of where you showed leadership? ", "In the past, I have worked best with managers who are strong mentors but also offer autonomy when it comes to the tasks they know I am well versed in.". I am available to work whatever schedule I am given and am happy to work overtime as well. "I did very well in math during High School and am comfortable with the math skills required for accepting cash, balancing a cash float, and performing inventory-related tasks. Interviews. TIP #2 During your Waitrose interview, we advise that you focus on demonstrating the core qualities and attributes of customer service, working hard under pressure, strong attention to detail, resolving customer complaints and queries, being a positive team player, having a flexible approach to work and also going above and beyond what is required for customers when needed. I feel that having a satisfied customer is most important, and sometimes refusing a return is not worth the bad word of mouth or risk of negative online reviews. I explained the situation to my teacher when I got to class. 3. First is the psychometric tests followed by a group interview and then a solo interview. You had a group task to do, and then an individual interview with a manager. One time a situation did not go the way you expected, How would you deal with a customer complaint, Asked how I would deal with workplace situations, Tell us about a time you adapted your style to suit someone else. Had to do a task, too. Talk to the interviewer about your past year's attendance at your previous job. Well structured and flexible: few questions about how to deal with difficult situations and how to deal with team work. The hours were just not right for me in the end which is a shame. Get started with your Free Employer Profile, Night Shift Stock Replenishment Interview, Customer Service Representative Interview. So there is no risk. Waitrose Interview Questions. Expert responses that you can use during your interview. 2023 PassMyInterview.com. Before your interview, you must review the company's job description to give yourself a keen understanding of the qualities they desire in their successful candidate. The interviewer wants to ensure that all your questions about the company or job role are answered during the interview. First is the psychometric tests followed by a group interview and then a solo interview. Explain to the interviewer what your ideal employer looks like so they can determine if you will be a good fit for the company culture. Heres the FULL LIST of interview questions for the WAITROSE INTERVIEW: Waitrose has an exceptional, high-quality presence in all of its stores. The interviewer asks this question to see that you have read the job description in its entirety and determine what aspect of the role you like the most. You may or may not like performance incentives. If you sound cocky or arrogant, the hiring manager may feel you would be challenging to work with. At all times when dealing with a customer complaint I would remain calm, listen to their complaint, apologise if necessary and put a plan in place to resolve the issues quickly and efficiently. It costs quite a bit of time and money to conduct reference checks, so they want to know ahead of time if there will be a reason for you to be disqualified as a viable candidate. Share with the interviewer how you would like to be recognized for your hard work. Tell me about a time you worked in a team. It may not be possible for everything to work out smoothly, such as getting your shift covered or making it to work on time. They will think that it is respectful and it shows you have good manners. The interview process was easy and enjoyable. Yes, I do have a couple of questions. I am a social person and enjoy making my customers happy.". The hiring process at Waitrose takes an average of 16 days when considering 7 user submitted interviews across all job titles. Candidates interviewing for Customer Service Assistant and Customer Assistant rated their interviews as the hardest, whereas interviews for Supermarket Assistant and Sales Assistant roles were rated as the easiest. I was sick for two days, and a note from my doctor accompanied those. The interviewer wants to know that you can speak clearly with others while properly documenting reports and other forms of written communication. Merely share that you have the means to get to work consistently and on time. Performance incentives can be very motivating. I looked at many job postings and interviewed some carefully selected places, but you are my front-runner. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. ", "If a coworker failed to show up for their shift, I would pick it up if possible. Interview questions and answers were first added on July 30th, 2018. You might wrap it up by sharing that you are customer-focused, have a proven employment record, and have excellent references. I work very hard to ensure I speak to everyone in terms they can understand. If you have an example from a previous job, use that in your response. Every employer should know how each staff member is best motivated. The interviewer would like to know how you would respond if your coworker did not show up for their shift and you were asked to cover. When there is a problem in the workplace, I am the one people seek to resolve the issue. Very laid-back, almost forgot I was in an interview. I learned a great deal during that time. Was quite a while ago now. The interviewer does not want to hear that you left your previous job because you did not like your boss or are switching industries because you could not tolerate the schedule. Well structured and flexible: few questions about how to deal with difficult situations and how to deal with team work. ", "I have had great supervisors in my previous positions; however, if faced with a communication challenge like this, I would ask the supervisor how I could improve communication between us. I felt everything was relevant. You want a rating of at least an 8 to show you have strong math skills. This video. Proper planning will get you far, but sometimes life happens, and you'll need a plan B. I believe a management role with Waitrose would be a great next step in my career.". Perhaps another store in future. Tell the interviewer about your ideal employer. I have three copies of performance reviews and letters of recommendation for your file if you would like them. "There is no reason why you should not hire me. Tell the interviewer why this particular job duty excites you. Employees interested in future leadership roles generally have a strong work ethic and are more motivated to succeed than their coworkers. How would you manage food temperature in the freezers/ fridges? Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. If there is anything in your schedule that may hinder your availability, be sure to address this. First is the psychometric tests followed by a group interview and then a solo interview. Why do you want to work for Waitrose? Also included general questions of experience in customer service e.g: tell me a time when. We do not have advertisements on our pages but we do try to make money through paid-memberships. Which all went well. Candidates interviewing for Supermarket Assistant and Hospitality Partner rated their interviews as the hardest, whereas interviews for Delivery Driver and Shop Assistant roles were rated as the easiest. Had to do a task, too. Walk the interviewer through your career history in retail. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. The hours were just not right for me in the end which is a shame. Do you have a process in place for reporting these types of situations?". Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. Tell the interviewer you would be a great employee, and confidently share that there is no reason not to hire you. There were scenario based questions but with lots of others stemming off them. When I started working at a restaurant at sixteen, we were taught the adage 'if you're on time, you're late,' so I've worked to implement that into my life. The interview process was easy and enjoyable. How would you manage food temperature in the freezers/ fridges? The interview was a simple exercise looking for ideas on how to improve a hypothetical store. If the interviewer deems your absence from work an excused and unavoidable reason to miss work, it will likely not be an issue. Your five core values speak volumes and are what made me want to apply to your company. FREE 30 days access to our BESTSELLING online Interview Training Course! How should you prepare for an interview at Waitrose & Partners? Waitrose interview details in Ipswich: 11 interview questions and 7 interview reviews posted anonymously by Waitrose interview candidates. Stupidly hard questions for the role - it was like I was interviewing to be CEO. The answers to the FULL LIST of interview questions featured on this page. Before your interview, research Waitrose's leadership style online. I applied online. Full Suggested Answer & Detailed Response, Question 6, Felt like a formality rather than a real test of an interview. Thank you for asking. They asked basic questions which were simple and easy to answer. I have worked in retail for the past three years and love interacting with customers. The purpose of this page is to help you prepare for your job interview. The process took 2 weeks. Super nice interviewer and easy questions. Was quite a while ago now. I am geared for healthy competition, so when we had contests, it greatly motivated me. Firstly, these interviewquestions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently.